Frequently Asked Questions

At what resolution should I save my photos and graphics?

Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixelated and blocky when printed. Also note that you should save all photos in CMYK mode, not RGB mode when possible. Images saved in RGB mode may not print properly. If you are unable to save your image in CYMK mode, please let us know.

What is a bleed?

Printing cannot extend right to the edge of a page, therefore when you require your finished product to do so we print on a larger sheet of paper and trim it down to the finished size. If you are supplying artwork to us that does bleed, you will need to put crop marks (these indicate the finished size) and extend your artwork .125 inches on all sides where bleed applies.

How long will my order take?

Since we do our design, printing, copying, etc onsite, your order will usually take approximately 5 business days. Once we have the specifics of your order, we can give you an exact time.

Can I have my printing bundled?

If you require your printing packaged in 100’s, 250’s etc., all you have to do is ask. We will gladly bundle your order as needed, just let us know at time of ordering what your requirements are.

Why do the printed colours look different from the colours on my screen?

In short, printers and monitors produce colours in different ways.
Monitors use the RGB (red, green, blue) colour model, which usually supports a wider spectrum of colours. Printers use the CMYK (cyan, magenta, yellow, black) colour model, which can reproduce most, but not all, of the colours in the RGB colour model. Depending on the equipment used, CMYK generally matches 85–90% of the colours in the RGB model.

When a colour is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest colour that will match. Programs like Adobe Photoshop will allow you to choose which colour will be replaced. Others may not.